Effective Date: Jan 2026
1. Introduction
West Suburban Tree Care (“we,” “us,” “our”) values your privacy. This policy explains how we collect, use, share, and protect your personal information when you visit / (the “Site”), use our services, or contact us.
2. Information We Collect
a. Information You Provide
- Account and Order Details: Name, business name, address, phone number, email address, and other information provided when submitting forms, requesting services, or communicating with us. Phone numbers may be collected for the purpose of sending service-related text messages as described below.
- Communications: Any information you send via email, contact forms, or service inquiries
- Text Messaging and Phone Numbers
If you provide your phone number through our website or services, you may receive text messages from West Suburban Tree Care related to:
- Customer support communications
- We use your phone number solely for service-related communications, including text messages described above..
- SMS consent is not shared with third parties or affiliates for marketing purposes.
- You may opt out of text messaging at any time by replying STOP to any message.
c. Automatically Collected Data
- Usage Information: IP address, browser type, pages viewed, referral source, timestamps (via cookies and server logs).
- Device/Technical Data: Device type, operating system, and other technical info.
d. Third-Party Sources
- Analytics providers (e.g., Google Analytics) and shipping/payment processors may supply limited service-related data.
3. How We Use Your Information
We may use your data to:
- Process orders, payments, and invoices
- Communicate via email/phone with service or product updates
- Improve services and order experience
- Analyze site usage and trends
- Comply with legal and tax obligations
4. Legal Basis for Processing
- Contractual Necessity: To fulfill orders and maintain your account
- Legitimate Interests: For analytics, site improvement, fraud prevention
- Consent: For marketing emails (you may opt-in anytime)
5. Sharing Your Information
We may share your information with:
- Service Partners: Payment processors, CRM/email providers, messaging platforms, and telecommunications providers that help us deliver our services.
- Legal Authorities: As required by law or to prevent fraud
- Company Transfers: During mergers or sales, with notice and data subject rights protected
6. Cookies and Tracking
We use cookies and similar technologies for necessary site functions, performance analytics, and marketing. You may opt out of non-essential cookies through your browser.
7. Data Retention
We retain your personal data only as long as necessary to fulfill its original purpose (e.g., process orders, maintain records for legal/tax reasons, or until you request deletion).
8. Your Rights
Depending on your jurisdiction, you may:
- Access, correct, or delete your data
- Object to or restrict processing
- Withdraw consent for marketing
- Lodge a complaint with a data protection authority
9. Data Security
We implement industry-standard practices—SSL encryption, access control—to safeguard your data. However, absolute security cannot be guaranteed.
10. Children’s Privacy
Our services are intended only for businesses and individuals aged 18+. We do not knowingly collect data from minors.
11. International Transfers
If you are located outside Minnesota, please note your data may be transferred to servers in Minnesota and processed under its laws.
12. Changes to This Privacy Policy
We may update this Policy occasionally. We’ll publish updates on this page with a new effective date.
13. Contact Us
For questions or privacy requests, please contact:
West Suburban Tree Care
7230 322nd Street, St. Joseph, Minnesota 56374
Phone: (763) 340-1122
